frequently Asked Questions:

    • Yes, I currently accept Aetna insurance.

    • Out of network: This means that if we don't accept your insurance, we gladly offer a "superbill" for reimbursement.

      • Full fees are due at the time of the session and I will provide a “superbill” for you to file for reimbursement from your insurance company.

      • Call your insurance provider to confirm coverage for out-of-network providers. Ask about reimbursement rates and any required documentation.

  • At Hopeful Healing, our rates are $227 per 45- minute session and payment is collected at the time of service.

  • Yes! Dr. Cristal Lopez proudly serves individual's that speak Spanish.

  • Thank you for your inquiry! We take great care in designing personalized packages tailored to meet your or your child’s specific needs. The details of each package may vary, so we recommend scheduling a consultation to receive an accurate quote.

  • We ask that you please give us a 24 hour notice if you are not able to keep your scheduled appointment. If you do not cancel within this timeframe a fee (agreed upon before starting services) will be charged.

  • We are thrilled to connect with you. Below you'll find out contact info. Feel free to call or email us through our HIPPA compliant platforms.

    Alternatively you can also schedule a free 15 minute consultation with us here.

    Phone number: (747) 273-1255

    Email: hello@thehopefulhealing.com

  • We understand sometimes things get really hard. We want to make sure that you seek appropriate care. Hopeful Healing is not a crisis center and does not offer crisis services. If you or a loved one are experiencing an emergancy please call 911 and/or go to your nearest emergancy room.